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Automatic Pension Enrolment - Case Study

Summary

A cleaning company approached Essential Payroll with the request of helping them become compliant with Automatic Enrolment (AE) regulations. The issue this client faced was that they had incorrectly assumed that none of their employees wanted to be members of the pension scheme and so did not initially set one up. Subsequently, they had missed their staging date and were issued non-compliance fines by The Pensions Regulator (TPR).

 

The Issue Explained

All UK employers must automatically enroll certain employees into a pension scheme and contribute towards the employees’ pension. Automatic Enrolment regulations in the UK were put in place to help people save more money for their retirement and when an employer is not complying with their automatic enrolment duties, they have to act fast as TPR will issue fines. The fines can typically range from a £400 fixed penalty to varying daily escalating penalties from £50 to £10,000. 

 

The Solution

Our team of professional pension administrators quickly began assisting this client on the pension scheme selection by issuing all relevant communication to the employees of the company and auto enrolled the eligible employees into the company's newly established pension scheme. Following this, we calculated and deducted the pension contributions and declared compliance with TPR.

Through every step of the process of getting this client into complince with TPR, we communicated extensively with the pension regulator to update them on the steps our client was taking to meet compliance requirements.

 

Result

We have not only helped this employer become compliant with AE regulations and resolve their historical issues, but by putting in place a pension administration solution, our payroll experts helped this client with their on-going automatic enrolment duties and were subsequently able to agree a corrective action with TPR with only a small penalty being paid. The client was very satisfied with how swiftly the Essential Payroll team was able to tackle and deal with this issue before their business was issued significant charges.

Contact our payroll experts

Whatever your automatic enrolment needs, contact us today on 02382 023223 to find out how we can assist you.

Client Feedback

“We can focus on providing accountancy services to our clients knowing that payroll is covered”

DE, Accountant

“In 2014 we outsourced our payroll to Essential Payroll and our experience has been excellent. We run a very demanding payroll with over 600 employees in an industry that has a high turnover of staff. Essential Payroll manage this brilliantly. They go above and beyond to meet our deadlines and liaise with us regularly. Essential Payroll offer a friendly, helpful and informative service that we would thoroughly recommend.”

Commercial Cleaning Company, Hampshire (615 employees)

“We have been working with Essential Payroll for years now, and couldn’t be more satisfied with the services they provide. Very efficient, professional and proactive company. We could not recommend them enough.”

Care Home Group, Dorset (500 employees)

“Essential Payroll has been our payroll office for over 4 years. Everyone that I have dealt with at Essential Payroll has been extremely professional and helpful in dealing with our payrolls. They offer immediate assistance and provide answers to questions we may have. They offer great processing service with payroll being calculated accurately, paid on time and all government forms submitted in timely manner.”

Bar/Restaurant Group, Dorset (75 employees)

“Dorset Commercial Cleaning have worked with Essential Payroll since we started the business three years ago. I can honestly say I wouldn’t know how we’d live without them. Their expertise and guidance was fundamental to us setting up an efficient and swift payroll system and their flexibility and helpful attitude over the last three years has allowed us to concentrate on delivering outstanding service to our clients safe in the knowledge that payroll is happening perfectly."

James Lattimer, Dorset Commercial Cleaning

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