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Why outsourcing payroll doesn’t mean losing control

People are sometimes apprehensive about outsourcing their payroll, as they fear they will lose control over a key function of their business. In this article, we’ll explore the reasons why outsourcing payroll can actually give companies more control.

Open, transparent communication

When Essential Payroll takes on your payroll management, we essentially become an extension of your team. Communication will remain open and transparent at all times, and it’s never a case of handing things over and leaving us to it. Outsourced payroll management is a two-way process, so you are always free to question or challenge any aspect of the service we provide.  

We immerse ourselves in your business

We take the time to really get to know your business, to provide you with the very best possible service. We believe in striking a balance between working flexibly to accommodate your needs and providing valuable advice that can help you improve your payroll processes.  

Continuous oversight and review

We will work closely with you to agree on a system that works for both of us, which includes a service level agreement (SLA) with specific KPIs. In order to ensure we’re providing a smooth service that meets your needs, our process will be subject to regular reviews. You’ll have the chance to check specifics, such as accuracy and timelines, and ensure we’re meeting our SLA.  

An evolving relationship

These reviews are more than just a checklist, they’re an opportunity for you to provide feedback and ensure that our working relationship remains aligned and successful. We recognise that as your business grows and changes, so will our relationship. Our responsibilities will evolve to serve the needs of your business, and we can scale our service levels up or down as required. 

A strong partnership that’s founded on open communication, transparency and accountability is one that will help your business retain control over its payroll function, rather than lose it. 

Find out more about outsourcing your payroll

At Essential Payroll, we offer professional, reliable and secure payroll services. To find out more about our Essential and Managed Payroll options, please don’t hesitate to get in touch with our friendly, experienced team today on 02382 023223.

Client Feedback

“We can focus on providing accountancy services to our clients knowing that payroll is covered”

DE, Accountant

“In 2014 we outsourced our payroll to Essential Payroll and our experience has been excellent. We run a very demanding payroll with over 600 employees in an industry that has a high turnover of staff. Essential Payroll manage this brilliantly. They go above and beyond to meet our deadlines and liaise with us regularly. Essential Payroll offer a friendly, helpful and informative service that we would thoroughly recommend.”

Commercial Cleaning Company, Hampshire (615 employees)

“We have been working with Essential Payroll for years now, and couldn’t be more satisfied with the services they provide. Very efficient, professional and proactive company. We could not recommend them enough.”

Care Home Group, Dorset (500 employees)

“Essential Payroll has been our payroll office for over 4 years. Everyone that I have dealt with at Essential Payroll has been extremely professional and helpful in dealing with our payrolls. They offer immediate assistance and provide answers to questions we may have. They offer great processing service with payroll being calculated accurately, paid on time and all government forms submitted in timely manner.”

Bar/Restaurant Group, Dorset (75 employees)

“Dorset Commercial Cleaning have worked with Essential Payroll since we started the business three years ago. I can honestly say I wouldn’t know how we’d live without them. Their expertise and guidance was fundamental to us setting up an efficient and swift payroll system and their flexibility and helpful attitude over the last three years has allowed us to concentrate on delivering outstanding service to our clients safe in the knowledge that payroll is happening perfectly."

James Lattimer, Dorset Commercial Cleaning

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